If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.
What is the difference between VRBO, AirBnB and RentSupervisor?
VRBO, Booking, AirBnB are advertising sites. We are the property management company that manages everything from marketing to maintenance and housekeeping. We advertise on AirBnB, Booking and other sites to get our homes the most visibility.
What does it cost to join Rentsupervisor?
We have an low 10% - 15% management fee, which is only charged when we secure a reservation on your property. There’s no sign-up fee with Rentsupervisor and no commitment to a long-term contract.
Rentsupervisor’s commission-based pricing structure means we only make money when you make money, which keeps us 100% motivated to maximize your rental income. Our owners don’t stick with us because they have to finish out a contract - they stay because they love the service they receive and the rental income they’re making as an Rentsupervisor homeowner.
Can I clean the condo myself upon check-out, rather than using your cleaning services?
No. Guests are instructed not to clean or launder any items in the condo upon their departure. Our housekeeping team follows very strict cleaning and sanitation standards and is required to clean the condo after each guest vacates.
Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. After a transaction, your private information will not be stored on our servers.
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